Frequently Asked Questions
Everything you need to know about Horseplay Toys fashion and style.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials ethically sourced?
Yes, Horseplay Toys is committed to sustainable fashion. We partner with manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics wherever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package after it ships?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.